Privacy Policy

Privacy Policy

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Unless otherwise stated in this Privacy Policy or elsewhere, the data controller for personal data

collected from you is Bambooder Biobased Fibers b.v., Ankerweg 18, 1041 AT Amsterdam, The

Netherlands.

Protection of your personal data is important to us. In this Privacy Statement we (“Bambooder” or

“we” or “us”) explain how we process your personal data online and offline, in your capacity as

consumer, business customer, business partner, supplier, job applicant, (website) visitor or other

person with a business relationship with us.

For the purposes of this Privacy Policy personal data means any information or set of information

that directly or indirectly identifies you, such as your name, email address or phone number.

Collectively, we refer to the Websites, the Apps, Our Social Media, Emails, and Services as the

“Services.”

1. Why do we process your personal data?

We may process your personal data for the purposes described below.

To respond to your queries or communicate with you

We may process your personal data to respond to your inquiries and fulfill your requests, when you

contact us via one of our online contact forms or otherwise (e.g., when you send us questions,

suggestions, compliments or complaints, or when you request other information about our Services).

We may process your name, title, (business or private) contact details (including your email address,

telephone number, name of your company) and any other information that you may provide to us in

the open field entry of the contact form.

We process this information based on your consent, which can be withdrawn by you at any time.

For surveys or other (marketing) communication

With your consent, we may process your personal data to send you surveys on our products or

Services, marketing communication, or to keep you updated on events, special offers, products and

Services of Bambooder that may be of interest to you.

We may create profiles and analyze your interactions with our Services. This way we learn about

your interests and can customize our communication to meet your personal interests.

We process your name, your email address and other (personal) data you may have shared with us.

We will engage in this activity with your consent, which can be withdrawn by you at any time.

For the development and improvement of products and services

We process fully anonymized personal data for various Bambooder business-related purposes, such

as developing new products and Services, for enhancing, improving or modifying our Websites,

Apps and other digital channels, identifying usage trends, determining the effectiveness of our

promotional campaigns and operating and expanding our business activities.

If you apply for a job at Bambooder, to interact with you about our job opportunities.

We engage in these activities because we have a legitimate interest to improve our products and

services.

For the technical and functional management of our Apps or Websites

When you use our Services, we may collect certain information automatically from your device. We

process this information to help you find information in a quick and easy way and to improve access

to and functionality of our Websites, Apps or other digital channels.

The information we collect automatically may include information such as your IP address, device

type, unique device identification numbers, browser-type, broad geographic location (e.g., country or

city-level location), and other technical information. We may also collect information about how you

interacted with our Services, including webpages you accessed, and links clicked.

We process this information for our legitimate business purposes to ensure a good working app or

website. Information on your interaction with our Services, we process based on your consent which

can be withdrawn by you at any time.

When you create an account with us, to administer the account

Upon your request, we can create a personal account for you to make purchasing and managing all

associated paperwork easier for you. If applicable you will be able to use and manage your account

in store, over the phone or online. In this case we will process your name, email address and any

other information that is required for account creation. We will also process your display name and

your login data.

We process this information based on your consent, which can be withdrawn by you at any time.

When you purchase products, to process your order and manage our

relationship with you

We use personal data to process your purchase and to deliver your order, to report the status of

your order and to contact you about the transaction.

For this purpose, we may process your name and address, contact details such as telephone

number or email address, credit card or other payment information, your acceptance of our

applicable terms and conditions, and whether you want to receive our newsletter. We will also

process information about what you have purchased from us and information through your

registered interactions with AkzoNobel websites and apps (for which we may use cookies), your

shopping history, both online and offline (when making a purchase from a store).

We process your personal data to carry out our purchase agreement with you and to deliver your

order to you. If we send you our newsletter, we base this on your consent, which can be withdrawn

at any time.

Compliance with laws and legal obligations and protection of

Bambooder assets and interests

We will process your personal data as appropriate or necessary (a) under applicable law, including

laws outside your country of residence and including e.g. counterparty due diligence, the reporting of

whistleblower concerns, money laundering, financing of terrorism and other crimes; (b) to comply

with legal obligations; (c) to respond to requests from public and government authorities; (d) to

enforce our terms and conditions and other applicable policies; (e) to protect our assets and/or

operations; (f) to protect our rights, privacy, safety or property, and/or that of yours or others; and (g)

to allow us to pursue available remedies or limit the damages that we may sustain. We may also

process aggregated data for audits, to verify that our internal processes function as intended and are

compliant with legal, regulatory or contractual requirements, for fraud and security monitoring

purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.

If so required, we may process your name, your contact information, your correspondence with

Bambooder, your use of any of our products and/or services and any other information mentioned in

this Statement or otherwise provided to us by you, if such is required for one of the purposes

mentioned in the previous paragraph.

We may process this information to comply with a legal obligation (a, b and c). We may process this

information for our legitimate business purposes (d, e, f and g).

If you use our Apps, to share your content

We may process your personal data if you use our Apps or Services, to save and share images,

videos or other user generated content to enable you to share the data. In this instance we may

process metadata within these images, videos or other user generated content (which may include

GPS location data and device identifiers depending on your device’s privacy settings) and such

personal data as is included within the content of the images, videos or other user generated

content. This may even include special category personal data (such as may be determined from a

person’s appearance on a photo or video, if voluntarily uploaded by you through our App). We may

also process data that you provide to us via your social media accounts.

Should you wish to share any personal data concerning other persons than yourself through one of

our Apps (e.g. through a photo or video), you should ensure that those other persons also consent to

their data being uploaded to the App for the purpose of being shared. If you share a link through the

App, this link may also be visible to others.

If you apply for a job at Bambooder, we will process your personal data

to keep you informed on the status of your application

If you apply for a job at the Bambooder website, we will process your personal data to keep you

informed on the status of your application and to assess your skills, qualifications and suitability to

work at Bambooder against the position you applied for and/or other open positions. We have kept

the application process simple, only gathering essential information at the initial stage, such as your

name, email address, phone number, work experience and relevant education. We may need data,

like documents to proof your identity or qualifications, to conduct background or employment checks,

when allowed by applicable laws. In certain cases, we will ask you to have video interviews with us.

In that case we may process your image or other data captured by your camera. An assessment

could be part of your application process. If that is the case, we will process your answers to our

written assessments as well as other data originating from our assessments or questionnaires

completed by you. Should you be successful and qualify for a job at Bambooder, then we require

some more personal data from you to make a conditional offer of employment, such as your bank

details as to process salary payments and your emergency contact details.

We process this information based on your consent, which can be withdrawn by you at any time.

In general, we will use the personal data we collect from you only for the purposes described in this

Privacy Policy or for purposes that we explain to you at the time we collect your personal data. For

the use of our Apps, a separate Privacy Policy may apply. However, if permitted by applicable data

protection laws, we may also use your personal data for other purposes, provided they are not

incompatible with the purposes we have disclosed to you.

If you provide us with information about someone else, please ensure you have that person’s

permission to do so for the purposes detailed in this Privacy Policy. By providing personal data

relating to another person, you confirm that you have their consent to do so or are entitled to consent

to the processing on their behalf (for example for children for whom you have parental or guardian

responsibility).

2. Cookies and similar tracking technology

On our Websites, Apps and Social Media channels, we may use cookies and other technology for

our internal analytics purposes and to improve the quality and relevance of our products and our

services and to make our content and advertising more relevant to you.

We only use tracking cookies (cookies to provide you with relevant advertising, or technology that

tracks your behavior), with your consent.

3. With whom do we share your personal data?

We may share your personal data with:

Our group companies, our business partners and suppliers (for instance payment service providers,

ICT service providers, consulting or shipping providers), professional advisers (such as banks,

insurance companies, auditors, lawyers, accountants or other professional advisors), that process

personal data on our behalf for purposes that are described in this Privacy Policy, in our Cookie

statement, or for the purposes notified to you when we collect your personal data.

Any competent law enforcement body, regulatory, government agency, court, or other third party if

we believe disclosure is necessary: (i) as a matter of applicable law or regulation; (ii) to exercise,

establish or defend our legal rights; or (iii) to protect your vital interests or those of any other person;

Other parties in connection with corporate transactions: we may also, from time to time, share your

data in the course of corporate transactions, such as during a sale of a business or a part of a

business to another company, or any reorganization, merger, joint venture, or other disposition of

our business, assets, or stock, provided that we inform those parties that they can only process your

personal data for the purposes disclosed in this Privacy Statement;

Other parties, but only if you have consented to, or if you have instructed us to make such disclosure

to such parties.

4. Where do we store your personal data?

Our servers are in the Netherlands (European Economic Area).

5. How do we secure your personal data?

Your personal data are treated confidential, and we have taken technical and organizational security

measures against loss or unlawful processing of this data. We use several security techniques

including secure servers, firewalls and encryption, as well as physical safeguard of the locations

where data is stored. We are constantly working on improving these security measures to help keep

your personal data secure.

You should be aware that the transmission of information via the internet is not completely secure.

Although we will do what we reasonably can to protect your personal data, we cannot guarantee the

security of any personal data that you disclose online. You accept the inherent security implications

of using the internet and we will not be responsible for any breach of security unless we have been

in breach of applicable laws, and then only to the limits set out in any relevant terms and conditions.

6. How long do we retain personal data?

We will retain your personal data for the period necessary to fulfil the purposes outlined in this Policy

unless a longer retention period is required or permitted by applicable law. For example, to provide

you with a service you have requested, to comply with applicable legal, tax, or accounting

requirements or whether retention is advisable in light of our legal position (for example in regard to

litigation or regulatory investigations).

7. Your privacy rights

You have the following rights in relation to your personal data:

You have the right to access, correct, update, or request deletion of your personal data. In addition,

you can object to the processing of your personal data, ask us to restrict processing of your personal

data or request portability of your personal data. You can exercise these rights by sending a request

to info@bambooder.com.

You have the right to withdraw consent (“opt-out”) of marketing communications we send you at any

time. You can exercise this right by clicking the unsubscribe or opt-out link in the emails we send you

or you can send a request to info@bambooder.com.

Similarly, if we have collected and processed your personal data with your consent, then you can

withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any

processing we conducted prior to your withdrawal, nor will it affect processing of your personal data

conducted in reliance on lawful processing grounds other than consent.

Whilst we would prefer you to come to us first with any complaints, you have the right to complain to

a data protection authority about our collection and use of your personal data. For more information,

please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection

rights in accordance with applicable data protection laws and free of charge. In certain cases, we

may ask you to verify your identity before acting on your request. Keep in mind that there may be

situations where we are entitled to deny or restrict your privacy rights, for example when we need to

keep certain data to comply with legal obligations, when it is necessary to establish, exercise or

defend AkzoNobel from legal claims or when your request is manifestly unfounded or excessive, in

particular because of its repetitive character.

8. Links to third party websites and social media (such as

Facebook, LinkedIn, etc.)

8.1 Links to third party websites and social media

Our services may contain links to and from the services of our partner networks, advertisers,

affiliates, and members of our corporate group. If you follow a link to any of these, please note that

these third parties should have their own privacy policies/terms of use, and we do not accept any

responsibility or liability for them. Please check the privacy notices of these third parties before you

submit any personal data to them.

8.2 Requesting marketing content on social media

If you have a social media account and are active on this social media channel, you may see an

advertisement from us that includes a form. This so-called ‘form ad’ is a (display) ad which enables

you to request marketing content like relevant product information, promotions or inspirational ideas.

The requested content will be sent to you through for example newsletter emails.

In order to share this content with you, we will receive your contact information such as your name,

email address, phone number and opt-in consent for our marketing activities. Please note that when

you submit the form, we may receive certain information via the social network, such as your name,

age, location, preferences, occupation, and other personal data you may have shared with this

social media channel. This information is not requested by us but is provided automatically by the

social network.

9. How to contact us

If you have any questions or concerns about our use of your personal data, please contact us by

sending a mail to info@bambooder.com

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